Hi! We care about your privacy.
Here’s how we handle your personal info when you shop with Props or visit our website.

What info we collect

When you use our site or buy from us, we might collect:

• Your name, email, phone number, and shipping address
  

• Payment details (processed securely by our payment provider — we never store your card info)
  

• Info about your device and browsing (like IP address, browser type) to help improve your experience
  

• Any other info you choose to give us when you contact us or sign up for emails

How we use your info

We use your info to:

• Process and deliver your orders
  

• Communicate with you about your order, promos, or important updates (we won’t spam, promise)
  

• Improve our website and services
  

• Comply with legal obligations (e.g., taxes, fraud prevention)

Do we share your info

We don’t sell your personal info to anyone. We might share your info with:

• Delivery companies (to get your order to you)
  

• Payment processors (to handle payments securely)
  

• Trusted service providers who help run our business (like email marketing or website hosting)
  

• If required by law or to protect our rights

Cookies & tracking

Our site uses cookies and similar tech to make your visit smoother and understand how people use Props. You can control cookies via your browser settings, but some parts of the site might not work as well without them.

How we protect your info

We take security seriously. We use industry-standard measures to protect your info from misuse, loss, or unauthorized access.

Your rights

You can:

• Ask us to update or correct your info
  

• Request a copy of the info we hold about you
  

• Ask us to delete your info (subject to legal or business obligations)
  

• Opt out of marketing emails anytime by clicking unsubscribe

Data Retention

We keep your info only as long as needed to provide services or as required by law.

International Transfers

If you’re ordering from outside Australia, your info might be stored or processed overseas. We’ll always ensure your data is protected to the same standards.

Changes to this policy

We might update this Privacy Policy sometimes. When we do, we’ll post the new version on our site with a new “last updated” date.

How to contact us

Questions about your privacy? Email us at support@getyourprops.com — we’re happy to help.